If you’ve never worked with a virtual admin before we understand it can be daunting to hand over tasks and trust they will be done to your own high standard. Croft Virtual Admin prides itself on delivering accurate, quality work to clients.


GENERAL ADMIN

Providing an end-to-end administration service where you can hand over all your weekly admin tasks with confidence. For example;

• Manage and organise emails
• Monitor inbox and respond to client emails and queries
• Manage customer enquiries and purchases, product shipment and stock management
• Write and schedule email correspondence
• Proofread, check and edit articles, documents, books and blogs
• Research for articles, documents, book and blogs
• Creation of documents for training, events and newsletters
• Preparing and circulating meeting agendas including Zoom set-up
• Minute-taking
• Proofreading
• Data to documents (Word, Excel, Powerpoint)
• Travel research options and bookings
• Invoicing and credit control


MARKETING

Helping you set-up the admin tasks associated with marketing your business. For example;

• CRM Management
• Social Media updating
• Requesting and updating customer testimonials
• Maintaining an up-to-date gallery of your work


EVENT MANAGEMENT

From team meetings to full scale conferences, at Croft VA we have the experience to guide you through and take on the admin of running such events, for example;

• Research locations
• Liaise with venue
• Full logistics planning and support
• Issue delegate instructions, follow up with attendees, point of contact for delegates
• Arrange travel and accommodation for trainers/delegates


COMMUNICATION

Managing multi-channel enquiries can be difficult to manage, your Croft VA can consolidate enquiries, send standard replies and help you manage the sales communication to your clients.

• Management of incoming enquiries via email, WhatsApp, social media platforms etc.
• Email responses e.g. from templates or sending holding emails
• Booking meetings either in person or via platforms such as Zoom or Teams, adding to calendars, sending out invites, recording attendees, etc.

HOW IT WORKS

What are the key benefits of using my services?

• No overheads
• Say goodbye to recruitment fees
• No more tax or NI contributions to pay
• Holiday and sick pay are a thing of the past
• You only pay for the hours worked and not coffee breaks/lunch
• Work is done remotely, so no need to provide a desk and equipment
• VAs contribute into their own pension scheme and insurance

So, what are you waiting for?